REFUND AND CANCELLATION POLICY



§  Offline & Online Course - If the live course is canceled for any reason, it should be informed at least 7 days in advance. Then 90% of the amount paid by the participant will be refunded within 7-15 working days of the date of cancellation. 10% service charge will be deducted.

 

§  Offline & Online Course - If a learner wants to cancel the booking after the payment, he/she will have to notify the team web-institute for cancellation before at least 7 day of the scheduled starting day of the course. For cancellation notification, email- support@webinstitute.com.bd or call key account managers mentioned in the website.

 

§  If the learner faces issues regarding schedule, date, time or any other mentioned by the learners the learner must notify to key account managers or other respective support personnel of web-institute within 7 days of the starting of the course. Team web-institute will try to compensate for this with other batches or possible convenient ways. If this can‘t be compensated, Team web-institute will refund that learner 80% of the paid money within 7-15 working days of the notification.

§  No refund policy will be applicable if 7 days go past the starting date of the course.

§  No refunds will be made after enrollment in a recorded course.